Repairs and Parts
To make a warranty claim or request a missing or damaged part for product purchased in the Malaysia, please click here to submit your request and our customer service representative will get back to you shortly.

Additional Support
For technical support or additional assistance with your product, please call our customer support team at 603-7842 9487.

Product Registration
Please register your product using our online registration form.
Please provide the full details at the Contact Us Page and include below details under the message:
- Your Product Number: (e.g., CLS001PR, CLS002BK - full product number can be find in Products Page.
- Date of Purchase
- Your Mobile Contact Number

1 YEAR WARRANTY ON NOTEBOOK CASES/ BAGS: 3C warrants to the original purchaser that its products are free from defects in materials and workmanship. This warranty does not cover accidental damage, misuse, improper care or alteration, or acts of God, such as floods and earthquakes. Coverage terminates if the original purchaser sells or otherwise transfers the product. To report a warranty defect, please contact customer support through the Contact Us page. Please include your telephone number so that we may contact you. If, after inspection, we find that the product is defective in materials or workmanship, we shall at no charge to you repair or replace the product at our discretion, and return the product to you. You are responsible for shipping costs to 3C but there is no charge for the inspection or the return postage. This warranty excludes claims for incidental or consequential damages in connection with the warranty problem. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.

Please Note: Features and specifications of all 3C products are subject to change without notification.